It seems Mindbody did some account updates that are causing issues for some users. Follow the steps below to try and resolve the issue:
To update your account login after Mindbody's latest update follow these steps:
- Navigate to the staff profile in Mindbody. If you lack the necessary privileges, please ask a user with the appropriate permissions to do this.
- If the account doesn't have an associated email, you should add one. The account section is located just below the staff profile picture.
- After an email has been added, click on "edit account". This action will open a modal.
- Once the modal is open, click on "send password reset email" or "send set password email link".
- Check the associated email to retrieve the link for adding/changing the password.
- Click on the emailed link and proceed to add or change your password.
- Visit the QuickerNotes URL and log in using your newly set email and password combination.
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