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Appointment Note Completion Report

The Appointment Note Completion report helps you track whether SOAP notes have been completed for appointments within a selected date range. This report is useful for monitoring provider compliance, identifying missed notes, and working alongside the Undocumented Visits feature.

More reporting tools will be added over time.
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Accessing the Report

Go to Reports → Appointment Note Completion in the left sidebar.


Filters

Use the filter panel to adjust the data shown:

  • Prev Period / Next Period — move backward or forward in time

  • Date Range — select a preset range (ex: Last 7 Days)

The report will refresh automatically when filters are changed.


Summary Metrics

At the top of the report, you’ll see a quick overview:

  • Total Providers — number of providers with appointments in the selected period

  • Total Appointments — total number of appointments scheduled

  • Completed — appointments with a signed & completed SOAP note

  • Not Completed — appointments without a completed SOAP note


Provider Performance Table

Below the summary metrics, each provider is listed with:

  • Total Appointments

  • Completed

  • Not Completed

  • Completion Rate

This allows you to quickly identify who is on track and who has outstanding notes.

If no appointments match the selected filters, you will see a No data found message.


Export CSV

Click Export CSV in the top-right corner to download the report data for offline review or compliance tracking.


How This Report Relates to Undocumented Visits

The Undocumented Visits feature shows specific appointments that still need a SOAP note.

Use both tools together:

  • Appointment Note Completion → high-level summary and provider performance

  • Undocumented Visits → detailed list of missing notes

For more details, see the Undocumented Visits article.

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