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Undocumented Visit Tracking

QuickerNotes automatically tracks appointments and identifies whether each has a signed progress note.

Tracking uses a rolling 90-day window. Only visits from the past 90 days, on or after your selected start date, are included in the unfinished notes list. Visits leave the list when a note is completed or the visit becomes more than 90 days old, even if its note is still unfinished. Selecting an earlier start date does not extend this window.

If an appointment is marked Complete in Mindbody but does not yet have a signed note, QuickerNotes will display a small bell icon in the top right corner of the page as a reminder.


Enabling Undocumented Visit Tracking

  • Go to the Profile section under Settings.

  • Under the Undocumented Visit Tracking header, select the start date for tracking completed appointments that are missing SOAP notes.


Filtering Visit Types

  • To exclude certain visit types from generating notifications, click in the Ignored Visit Types box.

  • Select the visit types that do not require SOAP notes.


Note: The Dashboard tab displays all undocumented visits across the clinic. Staff members will only appear on the Dashboard if they’ve enabled Undocumented Visit Tracking in their Profile settings.

Undocumented Visit Tracking settings showing the rolling 90-day limit beside Start Tracking From.


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